Customer Service Officer
Tue, 03 Feb 2015 04:43:07 GMT
Customer Services Officer
Customer Services Officer - Barnet - Full Time – Salary to £25,000 We are seeking to recruit a Customer Service Officer on a one year fixed term job for Barnet Council & Social Care Direct to be able to meet care Act Demand, it would be a Specialist Customer Service officer role, but experience with adults would be essential. Duties Act as the first point of contact and liaison with customers, partner agencies and other stakeholders.Operating within the multidisciplinary team, handle the phone-calls, e-mails, fax and post received on a daily basis by the Front Door team.Monitor and process all the incoming contacts to the Front Door Team whether this be by phone, e-mail, through the web portal, post or fax. This will be in liaison with Business Support staff working with the Front Door team.Ensure that an effective and efficient service is provided for customers at all times. In doing this promote an awareness of the needs of the customer and the principle of customer-first.Act as a ‘Trusted Assessor’ for defined areas of work as specified by the Lead Practitioner, Team Leader or Head of ServiceSupport colleagues within the Front Door team in decision making to ensure that the information and advice, assessment and service provided is consistent, fair and adheres to agreed policy, processes and guidelines. The Person Only applicants with at least 2 years Customer Service experience should applySalary is c£25,000 per annumExcellent Benefits Package If you are interested in this role or want to speak to us about any further opportunities, please apply now in the first instance. Please be aware that we are receiving an unprecedented amount of advert response. Therefore, if you have not had a reply within 5 working days we would kindly ask you to assume that your application has been unsuccessful. Capita Social Care and Housing is acting as an Employment Agency in relation to this vacancy. Location: London Salary: £25,000 pa Hours: Full-time Type: Permanent Starting: Immediately Duration: 12 Months
Tue, 03 Feb 2015 04:43:02 GMT
Participation and Advocacy Officer Children's Service
Job Title - Participation and Advocacy Officer – Children’s Service Location – Doncaster Duration – 3 months Pay Rate – £15.25/hour We have a fantastic opportunity for a Participation and Advocacy Officer to join a busy local authority Children Service department. •The post holder will manage a caseload of service users who require Advocacy support. •They will also be responsible for developing the participation of children and young people throughout the service. •They will support children and young people within Statutory Looked After Children’s reviews where appropriate. Supporting the Children in Care Council and encouraging participation within this group. If you are interested in this position or would like more information on other QSW roles in the area call Sophie Fowler on 0113 2207551 or email your CV to (email address removed) We will contact successful applicants within 72 hour The Synergy Group has been established since 1997 and is a specialist recruitment agency for Qualified Social Workers and care professionals. Working with The Synergy Group offers you – •An honest and personal service from a dedicated team with over twenty years combined social work recruitment experience. •Access to a wide selection of social worker vacancies across the UK •Excellent, competitive pay rates •Weekly payroll service for both PAYE and Ltd company schemes •Free DBS and DBS renewal for all working candidates •An excellent refer ‘a friend / colleague’ scheme, which can earn you up to £200 for every placed referral. Synergy Group is an equal opportunities employer. For more opportunities, please visit (link removed) Location: Doncaster Salary: £15.25 ph Hours: Full-time Type: Temporary or Contract Starting: Immediately Duration: 6 Months
Tue, 03 Feb 2015 04:42:56 GMT
Customer Service Improvement Officer
Apply for Customer Service Improvement Officer via JobsGoPublic. Full Time role working for Surrey County Council. Find your perfect job and apply today.. Job Details
?33,019 per annum for 36 hours per week
County Hall, Kingston KT1 2DN
Mon, 02 Feb 2015 09:37:00 GMT
Probation Service Officer
Apply for Probation Service Officer via JobsGoPublic. Full Time role working for Bench CRC. Find your perfect job and apply today..
Bringing together the former Probation Trusts in Bedfordshire, Northamptonshire, Cambridgeshire and Hertfordshire, B...
Thu, 29 Jan 2015 16:33:00 GMT
Probation Service Officer - Hertfordshire
Apply for Probation Service Officer - Hertfordshire via JobsGoPublic. Full Time role working for Bench CRC. Find your perfect job and apply today..
Bringing together the former Probation Trusts in Bedfordshire, Northamptonshire, Cambridgeshire and...
Thu, 22 Jan 2015 15:11:00 GMT